Vero Orthopaedics & Neurology

Introduction 

Dr. Morra is a fellowship-trained foot and ankle surgeon, specializing in the treatment of complex foot and ankle disorders. Like many healthcare providers, Dr. Morra used to spend a large amount of time properly documenting notes from her patient encounters each day. Since she started using our real time virtual scribe solutions, her life has changed.

The Challenge

Working in several locations within Vero Orthopaedics and seeing upwards of 30+ patients per day, Dr. Morra’s days are quite busy. And like many selfless healthcare providers, Dr. Morra preferred to save much of the documentation busy-work for the end of the day or after hours so that she could give her full attention to patients during their appointments.

Her desire to give her patients the utmost attention meant she would often delay documentation tasks until after hours, leading to long nights and lost weekends spent catching up on notes. It was an exhausting routine that left her with little time for personal life and enjoyment outside of work.

To ensure her notes met her desired level of quality and thoroughness, Dr. Morra would spend hours at night and even on weekends catching up on documentation. Very regularly, this would interfere with her ability to enjoy life outside of work. While she loved taking great care of her patients, she struggled with the many lost nights and weekends to keep up with the associated documentation.

The ScribeMedics effect :

After losing weekend after weekend to catch up on work, she knew she needed to make a change. After hearing about ScribeMedics from colleagues, she took advantage of our virtual scribe support.

ScribeMedics team was so helpful and considerate. They worked with me in regards to making sure my notes were the way I wanted them and worked tirelessly to make sure they almost completely matched how I was doing my own notes before. Their team has also been wonderful in taking any feedback I have had. They constantly ask for my feedback, let me know they got the note and are acting on my feedback. I was so happy with my service with ScribeMedics. I did not want to go back to how I was doing notes before, and thankfully I did not have to!”